Listen up, Annual Passholders. There’s a lot to know when it comes to Walt Disney World’s reopening.
Even for Passholders, we have to relearn the parks, the system, and so much more. We might be used to going every day to the parks, but, guess what? That’s not going to happen now.
One of the major things APs need to recognize is that we aren’t guaranteed park entry just because we have an annual pass.
The reopening of the parks will affect Passholders greatly. Here’s everything you need to know.
Can I make hotel reservations?
As of May 27, new Disney Resort hotel reservations are temporarily paused to deal with guests who have existing reservations. (Disney Vacation Club members can still make new reservations.)
Annual Passholders and existing ticket holders can make reservations requests in phases before new tickets are sold. Disney will reach out to APs with more details.
Can I enter the parks whenever I want?
Right now, no. Everyone who wants entry must have valid theme park admission (a ticket or an annual pass) and a park reservation.
Due to limited park capacity, it might be difficult for APs to get park reservations on certain dates. It’s important for Passholders to make sure their pass is valid (do you have blockout dates?) for park entry before making a park reservation.
Disney also announced that, “To help manage capacity, total reservation days held at one time will be limited.” More details are expected be shared soon.
Can I renew my pass?
Yes, current Passholders can still renew their passes. However, new annual pass sales are temporarily on hold.
Will I receive a pass extension when the park reservation system ends?
No, you will not. But, four months (the time the parks were closed), along with an additional month will be added on for those who choose not to cancel their passes.
Scroll down for more details on extensions and refunds for APs who paid in full compared to those on the monthly payment plan.
What about AP benefits?
Some AP benefits won’t be available due to limited capacity. Stay tuned for more details.
Will there be a special preview for APs?
Passholder previews for valid Weekday Select, Theme Park Select, Silver, Gold, Platinum, Platinum Plus, and Premier Passholders will take place at Magic Kingdom and Animal Kingdom on July 9 and 10, 2020.
Passholders were sent email invitations and the event is already full.
If you’re attending the preview, some important things to know:
- Disney will not provide transportation from resort hotels to the parks
- Parking lot trams won’t be running
- The Monorail and Ferry Boats will be available from TTC to the MK main entrance
Can I get a refund?
Yes, here’s how.
For those who paid in full:
All active Annual Passes will be extended for the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to reopening.
PLUS, you will receive an additional one month extension to your pass, unless you choose one of the other options below. The extra month will automatically be processed and visible in your My Disney Experience (MDE) account in October 2020.
As an alternative, in lieu of an extension of their passes, Passholders who have paid in full may choose to receive a partial refund for the theme park closure period. You can call VIPassholder Support at (407) 939-7277 for the partial refund.
Also, and in lieu the additional one month extension, you can simply cancel your pass and receive a partial refund.
For those on a monthly payment plan:
Effective April 5, 2020 all monthly payments were automatically stopped and waived while the parks were closed. Payments made between March 14 through April 4 will be refunded and payments will resume as normal when the parks reopen on July 11.
Pass expiration dates will not be extended and passes will expire on the originally scheduled expiration dates.
As an alternative, you can choose to have monthly payments postponed starting with payments due April 5 through the park closure and then resumed as normal when the parks reopen on July 11.
Postponed payments will be collected in the months following the end of the your scheduled payment term. The pass will be extended by the number of days the parks are closed.
The new expiration date will be reflected on the Annual Passholder’s account prior to reopening. You can call VIPassholder Support to postpone your payment plan. Furthermore, you will also receive an extra one month extension to your pass (unless you select the option below). The additional month will automatically be processed and visible in MDE in October 2020.
You can also opt out of the additional month extension by canceling your pass and waiving your monthly payments due after Aug. 11, 2020. Any payments made between July 11, 2020 and August 11, 2020 will be retroactively refunded and all future payments will be stopped.
Disney will send information about the above in early July with more details on how to take action.