With the reopening of the most magical place on earth comes a brand new Walt Disney World park reservation system.
This means in order to access parks, all guests will need both valid theme park admission and a park reservation to enter.
The purpose of the reservation system is to help maintain a limited capacity. Here’s how the “Disney Park Pass System” works.
When can I make park reservations?
First, here are the important dates you need to know when it comes to booking park reservations:
- Beginning June 22, 2020: Disney Resort and other select hotel Guests with valid theme park admission can make reservations. This also includes Swan and Dolphin and Disney Springs Resort Area hotel guests.
- Beginning June 26, 2020: Annual Passholders without a resort stay can make reservations
- Beginning June 28, 2020: Existing ticket holders can make reservations
IMPORTANT: Annual Passholders can make park reservations for up to 3 days a time OR APs staying at select Disney Resort or other select hotels with valid theme park admission can make reservations for each day of their stay. You cannot do both — it’s one or the other. (There have been some instances where APs were able to do both, but it’s unclear if it was a glitch. Either way, according to the wording seen below on the official WDW website, APs can’t do both.)
All Annual Passholders are eligible to make Theme Park reservations for up to 3 days at a time, or Annual Passholders staying at select Disney Resort or other select hotels with valid Theme Park admission are eligible to make Theme Park reservations for each day of their stay(s). All reservations are subject to availability and applicable pass blockout dates.
NOTE: Park reservations will be available through Sept. 26, 2021, based on your resort stay and ticket eligibility or ticket eligibility window. As Scott Gustin shared on June 23, “Disney has confirmed the above days/parks are booked for people with hotel reservations BUT additional spots will be released on Friday when APs are eligible to book.”
How does the Disney Park Pass System work?
Those with valid theme park admission (ticket holders and Annual Passholders) will be required to make an advanced reservation for park entry.
You must have a My Disney Experience (MDE) account and a valid theme park ticket or AP that’s linked to MDE. If you have a Disney Resort hotel reservation, make sure that’s also linked to MDE!
When it comes time to making reservations, you will have access to a calendar of available reservation dates for each theme park.
If you’re a multi-day ticket holder, you will make a park reservation for each date of your visit.
Family and friends can link their tickets together in order to arrange theme park entries at the same time.
Note: only guests ages 3 and older need valid theme park admission and a park reservation for entry.
Here’s a step-by-step process:
Step 1: Link Your Admission to Your Disney Account
- Sign into your Disney account.
- If not already done, link your valid admission, along with other members in your party.
- If you also have a Disney Resort hotel reservation, link that as well.
Step 2: Create Your Party
You’ll need to create a Family & Friends list prior to making a park reservation.
Once you log into your Disney account, hover over “My Disney Experience” and then click “My Family & Friends.” You’ll then be able to add guests, if needed. They will also need to accept your invitation, which is why this step is so important before booking park reservations.
When it comes time to creating your party for the park reservation, you’ll choose members from your Family & Friends list. Then, hit “continue.”
Now, this is important. Per Disney, “You may need to make more than one Disney Park Pass reservation for your party depending on your admission type. Please make sure your party consists of Annual Passholders or theme park ticket holders.”
And this key bit: If you’re staying in a Disney Resort or other select hotel with a package that includes tickets, then everyone in your party must also have a hotel reservation. If that’s not the case, you will need to make separate Disney Park Pass reservations.
Step 3: Select a Date and Park
Next, you’ll be able to choose a date, theme park, and time of your choosing, depending on availability.
- Selecting a date: you’ll view a calendar and choose an available date for your visit
- Selecting a park: you can choose from any parks that are available
- Selecting a time: you will select the arrival window that is listed
Step 4: Review and Confirm Your Plans
Finally, you’ll be able to review your selection and confirm the park reservation.
You can select “Back” to make changes, if needed. You will also have to agree to the Terms & Conditions before hitting “Confirm.”
Your completed reservation will show up in “My Plans” in MDE. (You can also cancel a reservation in My Plans by selecting “Reservation Details.”)
To make another park reservation, select “Make Another Reservation” and follow these exact same steps.
Some other things to note:
1. Make sure you go to the Disney Park Pass System page and click the button that says “Make a Disney Park Pass Reservation.”
2. When you first get on to make reservations, you might see this very pink castle — and possibly for a long time depending on how many people are trying to access the system.
3. Once you enter the queue, you should see this page reading, “We’re Almost in Orbit.” You may or may not see a countdown with it.
4. Many, including myself, could only book so many park reservations before receiving this error message that I had reached my “Disney Park Pass Limit.” But, thankfully, late on June 22, the glitch was fixed and I was able to finish making my reservations.
I did get the following screen a few times, but just refreshed and it was fine.
And some tips:
-I only had luck using a Google Chrome incognito window on my computer (my mobile browser did not cooperate), so you might want to ry that as well. Remember, you can only access the system via a browser and not the mobile app.
-Prior to making park reservations, make a schedule of what parks you want to visit and on what date. This is super helpful and will make you feel less stressed once you’re in the system booking.
Can I park hop?
At this time, park hopping isn’t allowed. That said, Disney is hoping “to bring back the ability to visit more than one park per day soon and will continue to offer these add-ons for 2021 ticket purchases.”
Anyone with existing tickets that include Park Hopper or Park Hopper Plus will be able to modify or cancel. Here’s how:
- You can extend it to Sept. 26, 2021 (park hopping will hopefully return by this time)
- Starting June 22, guests with Resort Packages that have tickets can modify by calling calling (407) 934-7639 or cancel your ticket or package by calling (407) 566-4985
Can I purchase new park tickets?
Currently, new tickets sales are temporarily on hold in order to manage guests who have existing tickets.
But, later this summer sales of 2020 tickets and Disney Resort hotel arrivals will resume, based on availability of park reservations. This will happen while Disney continues to provide existing ticket holders and APs the chance to make park reservations for 2020 dates.
By June 28, all guests will be able to purchase new Disney Resort hotel packages and theme park tickets and make their park reservations for arrivals starting in 2021 as the phased reopening continues.
Important: Guests will be able to view park reservation availability on the Walt Disney World website prior to purchasing tickets.
How many reservations can be held at once?
Disney Resort and other select hotel Guests with valid admission (including Annual Passholders) can make theme park reservations for the entire length of their stay.
All eligible Passholders without a hotel reservation can make theme park reservations for up to 3 days at a time.
Can you leave and return to the park?
Yes, you can leave and return to the park you have a reservation for.
How far in advance can reservations be made?
Starting June 22, all dates through Sept. 26, 2021 can book park reservations.